🚢 Ship it! #005

🚢 Ship it! #005

New Pricing Plans, Credit System & Case UI Upgrades

It’s Friday again, and you know what that means — fresh updates, straight from the Lumail lab! This week, we’re rolling out major improvements to how Lumi works (and how it’s priced): new pricing plans, a transparent credit system, and smart UI tweaks for Cases.

Let’s jump in 👇


💸 All-New Pricing Plans (with a Free Tier!)

pricing
Pricing Plans

We’ve completely overhauled our pricing to make Lumi more accessible — including a new Free Plan so you can try it out before committing.

Here’s the breakdown:


🥁 FreePerfect for testing the waters

  • ~70 emails processed/month
  • ~25 AI chat messages/month
  • Upload knowledge base documents
  • Basic integrations
  • Community support

🚀 StarterGreat for small businesses$29/month

  • ~500 emails/month
  • ~200 AI chat messages
  • Email support

🔥 ProfessionalMost popular$79/month

  • ~1,500 emails/month
  • ~600 AI chat messages
  • Priority email support

📈 GrowthFor scaling teams$149/month

  • ~3,500 emails/month
  • ~1,500 AI chat messages
  • Priority support + dedicated success manager

No matter the size of your business, there’s a Lumi plan that fits. Your inbox just got a growth plan.


🪙 Say Hello to the Credit System

credits
Lumi Credits

To go with our new plans, we’re launching a credit-based system to give you full transparency into how Lumi is working for you.

Here’s how it works:

  • User message → 0.1 credit
  • AI reply → 0 credits
  • AI actions (drafts, labeling, etc.) → 0.3 credits

Each plan comes with a monthly credit allowance, which resets every billing cycle. It’s simple, clear, and helps you track your value.


🖥️ Cases UI: Cleaner and More Focused

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Cases Expand and Collapse

We’ve made the Cases interface even more user-friendly. You can now collapse or expand Lumi’s planning and execution summaries.

By default, these details are hidden — so you can get straight to the current status of a case without scrolling. Want to review Lumi’s steps? Just expand the section when needed.


That’s a wrap for this week! Big thanks for all your feedback — you’re helping us shape Lumi into the best AI inbox assistant out there.

Until next time, — Team Lumail 🚀

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